Shipping & Delivery Policy

Effective Date: April 27, 2026

At Rioskate, we are committed to delivering your orders in a timely and reliable manner. This Shipping & Delivery Policy outlines our procedures and guidelines.

1. Order Processing

• All orders are processed within 1–3 business days after payment confirmation
• Orders are not processed or shipped on Sundays or public holidays
• You will receive a confirmation message/email once your order is placed

2. Shipping Time

• Estimated delivery time is 3–7 business days depending on your location
• Delivery timelines may vary due to unforeseen circumstances such as weather, logistics delays, or remote locations

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout
• Free shipping may be offered on selected products or promotional offers

4. Delivery Partners

• We use third-party courier services to deliver orders across India
• Once your order is shipped, tracking details will be shared via email or SMS

5. Order Tracking

• Customers can track their orders using the tracking link provided after dispatch

6. Delivery Issues

• If your order is delayed, lost, or marked as delivered but not received, please contact us within 48 hours
• We will coordinate with the courier partner to resolve the issue

7. Incorrect Address

• Please ensure that the shipping address is correct at the time of placing the order
• We are not responsible for delays or losses due to incorrect or incomplete addresses

8. Contact Us

For any questions regarding shipping or delivery, please contact us:
Email: info@rioskate.com
Phone: +91 81989-00485

By placing an order on our website, you agree to this Shipping & Delivery Policy.